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Data Privacy Statement

The Bank's Data Privacy Statement is available in German, English and French and can be obtained by clicking on one of the following links:

Data protection information for the use of the website

By accessing and continuing to access the websites of J. Safra Sarasin Holding and Bank J. Safra Sarasin Ltd (together “Bank”, “we”, “our” or “us”) you accept this Data Protection Information for the Use of the Website (“Data Protection Information”)  and confirm that you are 18 years of age or older.
This Data Protection Information applies to all personal data we obtain through your use of the Bank’s websites. Personal data is any information that relates to an identified or identifiable natural person or in certain cases a legal entity. Personal data are for example information on name, gender, address, email-address, telephone number, etc.  
Depending on your individual situation additional provisions (e.g. General Terms of Contract and conditions of use for various services) may apply to certain kinds of data processing.
Additional information on data processing can further be found in the Data Privacy Statement of Bank J. Safra Sarasin Ltd:
This Data Protection Information may be updated from time to time. The latest version in force and effect will always be published on the Bank’s websites.

Information collected when using the websites of the bank

When you visit our websites the web server automatically records certain details of your visit (e.g. your IP address, the website which you are visiting us from and the Bank’s website you are visiting, including the date and duration of your visit). Such “Tracking data” is used to optimize the offering on the Bank’s websites and provide information on how you find out about our products and services and how you use them. However, it does usually not allow for you to be identified.
The Bank may also receive personal data which are transmitted to us by you via the websites of the Bank; e.g. if you complete a registration form or comment field for a newsletter, etc.

Handling of personal data

General
As part of our obligation to process your personal data in relation to the Bank’s websites in a transparent manner, we want to in inform you:
  • why and how the Bank collects, uses and stores your personal data on its websites;
  • the lawful basis on which your personal data is processed;
  • to whom your personal data may possibly be disclosed; and
  • what your rights and our obligations are in relation to such processing.
Why and how does the Bank collect, use and store your personal data
The Bank collects, uses and stores personal data for the following purposes:
  • Executing, processing and managing of products or services and contracts;
  • Statistics, planning and product development, business decisions (e.g. establishing of key figures for the use of services; developing of ideas for new or assessment of existing products, services and procedures);
  • Monitoring and managing risks (e.g. combating of fraud);
  • Marketing, market research, demand-oriented support optimization, improvement of the services (e.g. advertisements, events for clients and interested parties, cultural events, sponsorship and determination of future client needs or behavior, information of clients and interested parties on future products and services);
  • Technical management and development of the Bank’s website (incl. client and user administration);
  • Legal or regulatory obligations and compliance with official orders (e.g. in connection with money laundering and terrorist financing);
  • Protecting the lawful interests and rights of the Bank such as in the case of claims against the Bank or its clients;
  • For purposes otherwise specified.
What is the lawful basis on which your personal data is processed
Personal data collected on the websites of the Bank will only be used and processed respectively, if a legitimate legal basis for such use is given. Processing is considered legal and appropriate, if it is carried out, in particular
a) to perform contractual obligations;
b) in line with the need to balance interests and for the purposes of safeguarding legitimate interests respectively;
c) on the basis of your consent;
d) due to statutory requirements or in the public interest.
The Bank processes your personal data in accordance with the applicable laws on data protection and for as long as required.
To whom may your personal data possibly be disclosed
Within the Bank those units are given access to personal data which require them in order to perform the Bank’s contractual and statutory or official obligations or for the purposes described above.
Personal data may also be transferred to other recipients outside the Bank (“Third Parties”) in Switzerland or abroad; but only if certain conditions are met and only if those Third Parties are obliged to respect privacy. When transferring personal data internationally we make sure that we comply with applicable laws and regulations.
The Bank may also need to disclose your personal data to public authorities and institutions (e.g. the supervisory authorities in the fields of financial market and  tax law, financial and tax authorities, criminal prosecution authorities, courts) insofar as a statutory or official obligation exists.
Disclosure may furthermore also be made to other companies within the J. Safra Sarasin Group for risk control purposes due to statutory or official obligation or for the purpose of outsourcing data processing activities within the J. Safra Sarasin Group.
What are your rights and our obligations in relation to such processing
You can ask the Bank whether personal data about you is being processed. You have a right to ask for rectification of inaccurate personal data we collect and process. Furthermore you have the right to request restriction of the use of your personal data.
If the Bank processes your personal data on the basis of your consent, you have the right to withdraw that consent at any time. Please note that such a withdrawal of your consent shall not affect the lawfulness of processing based on consent before such withdrawal. Furthermore, please note that the Bank may still be allowed to continue processing your personal data if other legitimate reasons exist.
You have a right to ask the Bank to stop processing your personal data, or to request deletion of your personal data.
Note: these rights are not absolute (e.g. sometimes there may be overriding interests or legitimate reasons that require the processing to continue). But the Bank will consider your request and respond to you with the outcome.
You may have the right to make a complaint to the responsible data protection authority.
In certain circumstances the Bank may process your personal data through automated decision-making, including profiling. Under certain conditions, you can request to discuss a decision taken by such automated decision-making.
Should you have a request regarding the processing of your personal data please send a letter or an email to the following address:
Bank J. Safra Sarasin AG
Data Protection Officer
Elisabethenstrasse 62
CH-4051 Basel
Switzerland
E-Mail Address:
Please note that the scope and extend of the rights described in this section depend on the data protection laws which are applicable in your case.

Transmission of data via an open network

Please note that if you visit the websites of the Bank, your data will be transmitted via an open network (i.e. the internet). The same will be the case when you use an open network to send your data, such as the internet or an e-mail-service-provider. In this context, the Bank would like to draw your attention to the fact that under such circumstances, your data is not protected from public access, as open networks are beyond the Bank’s control. Likewise, information transmitted over the Internet (such as online forms, emails, etc.) and content received online may be transmitted via third-party networks. If you use the Bank’s website or provide the Bank with your data via an open network (including third-party networks), the Bank would like to point out to you that this may allow third parties (e.g. network providers or the manufacturer of your device) to access your data wherever they are located and process it without your consent. Hence, open networks cannot be regarded as a secure environment. Therefore, the Bank cannot guarantee the confidentiality of communications or documents transmitted over such an open network. In addition, any transmission of data via such open network cannot be guaranteed to be secure or error-free as data may e.g. be intercepted, amended, corrupted, lost, destroyed, arrive late or incomplete, contain viruses or may be monitored. In particular, data sent via an open network may leave the country – even where both sender and recipient are in the same country – and may be transmitted to and potentially processed in third-party countries, where data protection may not reach the same level as in your country of residence.
Please note that not all websites of the Bank are made available by means of encrypted communication. In addition, while all online forms provided are largely protected against unauthorized access and loss of data integrity by the use of standard SSL encryption, where data is transmitted via an open network, the Bank cannot be held responsible for the protection of this data and it does accept no responsibility or liability for the security of your data during transmission. We, therefore, recommend avoiding the transmission of any confidential information via open networks.
For certain services (e.g. in case of e-services and e-banking), your data is transmitted with strong encryption.

Information on the use of cookies

What is a Cookie?
Cookies are small files which are stored on your electronic device to keep track of your visit to the websites of he Bank and your preferred settings when navigating and, as the case may be, to save the settings between your  visits. Thus, the Bank can gather statistical information about the frequency of visits of certain areas of the website, and tailor the websites to be more useful and user-friendly.
Use of Cookies
Some Cookies used by the Bank mainly serve to operate parts of the websites and will be set automatically. The complete functionality of the websites cannot be granted without cookies. The Bank's websites also use so-called performance- and tracking-cookies for statistical purposes, as a means to continuously improve our websites and to provide you with the best possible user experience based on your needs. Only own cookies ("first-party cookies") and no cookies from third parties (“third-party cookies”) are used. This means that all cookies and data are exclusively managed internally by the Bank and are not transferred to third parties.
Please note that most internet browsers accept cookies automatically. However, you can decide against the use of Cookies at any time by deleting the Cookies, which were set by the websites. Furthermore, you can configure your browser to not save any Cookies or to only accept Cookies from specific websites on your electronic device or to always display a warning before receiving a new Cookie. Deactivating Cookies can, however, prevent you from using certain functions on our websites. On some electronic devices, Cookies are only persistent during a specific user session and will be deleted after the session is terminated.
Note: by using the websites of the Bank, you agree to the use of Cookies for the described purposes.
Analytic tools
The Bank uses analytic tools for the purpose of reporting in connection with the websites. This involves the creation of anonymised data and the use of Cookies to help analyze how users avail themselves of the Bank’s websites. The information about your use of the websites generated by these cookies, such as the
  • host name of the accessing electronic device (so-called IP address);
  • type/version of browser used;
  • operating system used;
  • referrer URL (website from which you are redirected to the Bank’s websites  by clicking on a link);
  • date and time of server request;
  • device-specific information
are used exclusively for internal analysis purposes by the Bank and are not transferred to third parties.

Links

The Bank’s websites may contain links to websites of third parties that are not operated or monitored by us. Please be aware that such websites of third parties are not subject to or bound by this Data Protection Information and that the Bank is not in charge or responsible for their content or their principles regarding the handling of personal data. The Bank therefore recommends consulting and checking the individual privacy policies or terms of use of these third-party websites.